Case Study
JD Sports
“I’d recommend the CounterCache Classic because it’s very easy to use and ultimately very easy to fit into your business and therefore reduces risks at the till point.”
Ben Deeks, Head of Retail Profit Protection, JD Sports
Founded over 40 years ago in the North West of England, JD Sports is a high street favourite. Part of the JD Group, JD Sports is a leading retailer of sports fashion and outdoor brands across the globe.
Concerned with security at their POS, JD Sports turned to Volumatic to find a solution to reduce the amount of cash in their tills and to protect their employees…
The Challenge
With high daily cash takings in all of their stores across the world, JD Sports were looking to reduce the amount of cash in their tills to reduce the risk of till snatches and robberies and to protect their employees and their takings.
The Solution
After attending a number of retail technology events, JD Sports came across Volumatic and on discovering more about our range of cash handling solutions, decided that the CounterCache Classic secure storage device offered them everything they needed. They were impressed that such a simple solution could take away large volumes of cash from their tills and store them in a CounterCache device, meaning less cash was on show when employees opened their tills.
Key solution used in this case study…
CounterCache Classic
Store your banknotes securely at POS, with easy removal from an internal cassette, with this secure and compact note storage device.
Watch our JD Sports Video Testimonial
“The good thing about using the CounterCache Classic is that it reduces the amount of money we hold in our tills. That means anyone coming into our stores won’t see large volumes of cash in our tills, which deters robberies and till snatches that other retailers suffer from.”
Ben Deeks, Head of Retail Profit Protection, JD Sports
The Outcome
JD Sports was impressed with the simplicity of how easy it was to install the CounterCache Classic in their stores and how quickly they could start using them in their stores.
JD Employees immediately saw the benefits, liking the way notes could be inserted straight into the CounterCache Classic, avoiding the need to do till skims and dividing notes up, and also the time-saving benefit of not having to open the till and delay customers more.
The CounterCache Classic also made employees feel a lot safer, with one stating: “I feel a lot more confident because there’s less money in the till and less risk of theft. Since I’ve been working with the CounterCache Classic I’ve had no incidents at the till.”
Another benefit of the CounterCache Classic was the ability to use seals with the internal cassettes, meaning they are able to maintain accountability with each cashier and solve any discrepancies without fuss.
Ben Deeks, Head of Retail Profit Protection for UK South and Northern Europe said: “The good thing about using the CounterCache is that it reduces the amount of money we hold in our tills. From an external perspective that means anyone coming into our stores won’t see large volumes of cash within our tills, which therefore deters robberies and till snatches that other retailers suffer from.”
“Also, from an internal perspective, it creates less opportunity and less risk for staff at the till who might decide to be dishonest to us.”
Overall JD Sports are another satisfied customer and are happy to recommend the Volumatic CounterCache Classic.
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