Murco is one of several well-known forecourt brands owned by the Motor Fuel Group (MFG) - the number one independent fuel retailer in the UK. Franchise owners Van Brothers Ltd were introduced to Volumatic by Murco, who had worked with Volumatic previously at other Murco sites and recommended our cash handling solutions to help them become more efficient in their daily cash processing...
Challenges Faced by Murco
Van Brothers Ltd's Murco franchise, based in Clacton-on-Sea, Essex, was struggling with the amount of time they were spending on manual cash counting. Counting cash twice a day, they spent a total of 8 hours a week counting and checking their cash takings and needed to find cash handling solutions to help cut down their workload.
The Volumatic Solution
Having spoken to other Murco franchisees who have invested in Volumatic cash handling solutions and love them, Veer Patel, owner of Van Brothers Ltd's Murco franchise contacted Volumatic to see if we could help them become more efficient with their daily cash processing.
Discovering they also had issues with cash security and counterfeit notes, Volumatic recommended two cash handling solutions - our CountEasy money counting scales to help them count a till drawer in less than a minute, and our CounterCache intelligent (CCi) which verifies, counts and stores cash securely at POS.
Keen to find out how these Volumatic solutions could help them, Van Brothers Ltd trialled both devices at their Murco forecourt for two months and were so impressed they invested in two CCi units and one CountEasy device for use in their forecourt establishment.
The Outcome
Van Brothers Ltd. have now been using both the CCi and the CountEasy in their Murco forecourt franchise for the last seven months and are already reaping the benefits.
Owner Veer Patel is delighted with the amount of workload they have cut back on, stating: "It previously took us around 8 hours a week to count cash, now it takes less than half that time to count and reconcile our cash takings."
He added: "The CCi and CountEasy work together to provide us with a really efficient system that is easy to use for our team and is now a part of our daily routine." Van Brothers Ltd. has plans to expand to other forecourt sites in the near future and will also be looking to invest further in Volumatic cash handling products, adding "Both the CountEasy and the CCi have offered us simplicity and time savings - they will be the first thing I purchase as we acquire further sites."
They're also pleased with Volumatic's Customer Support received from Volumatic, stating: "The service we've received from Volumatic is very good - and they've been quick to rectify any issues or questions I've had when we first invested in the solutions."
"I would recommend Volumatic and their simple-to-use cash handling solutions to other businesses without a doubt."
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