Based in Lancashire, James Hall & Co. Ltd operates as the primary wholesaler to SPAR retailers throughout the North of England.
James Hall were impressed after hearing about Volumatic's partnership with other grocery retailers and wanted a slice of the action to improve their cash handling...
Challenges Faced by James Hall & Co. Ltd
SPAR stores in the North of England were experiencing a lack of efficiency when it came to their daily cash processing, plus were experiencing security issues with the large amounts of cash being put in to their tills each day, which made their staff feel unsafe at times. They wanted a solution that made their daily workload quicker and more cost effective for their cash handling and so approached their wholesale partners James Hall & Co, to assist them in finding a solution.
The Volumatic Solution
Keith Rose, Instore Procurement for James Hall & Co. Ltd, read our article in the retail trade press about how Volumatic had recently helped the Coop Food Group find a robust and cost-effective cash handling solution for their stores and decided to contact Volumatic to find out if we could do the same for their SPAR stores.
After considering the solutions on offer through Volumatic, Keith also investigated and considered solutions from another cash handling providers, but in the end was won over by the prompt, friendly and down-to-earth approach from the Volumatic Sales Team. He said "Volumatic are always very prompt and easy to deal with and I always felt comfortable speaking to everyone in the team."
Keith invested in several Volumatic devices for all Spar stores in the North - supplying them with CountEasy money counting scales, CounterCache Classic secure storage devices and BV30 forgery detectors. Volumatic were able to demonstrate how using a combination of these units would address the issues faced by SPAR stores every day and James Hall & Co. Ltd helped facilitate the relationship and rollout of these devices across their portfolio of stores, both company owned and franchisees.
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