Bucherer is one of Europe's biggest watch and jewellery retail chains for some of the most renowned brands in the world. They offer their customers a distinctive selection of outstanding timepieces, crafted by some of the best manufacturers.
Challenges Faced by Bucherer
Being faced on a daily basis with customers making high-end purchases with cash was becoming a challenge for Bucherer. Usually, it would take at least two members of staff to reconcile tills at the end of the day. Plus, at the time of purchase, sometimes each note would need to be individually validated in front of their customers which was very time-consuming for both the team and their customers.
The Volumatic Solution
After visiting the Retail Business Technology Expo for a solution, Bucherer came across the Volumatic FC50 note counter and forgery detector, which they believed could be the key to enabling them to count and validate their cash more quickly and efficiently. They opted for an initial 10-day trial with us, alongside alternative competitor friction note counter machines for a fair comparison.
Within the trial period, Bucherer were able to identify that the competitor's friction note counters did not come close in comparison to the Volumatic offering. The FC50 meant that they were able to save a considerable amount of time counting and validating large amounts of cash. Staff members also commented that they found the FC50 easy to use.
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