ARAL Riemeier is a leading petrol forecourt company in Germany’s East Westphalia-Lippe area. A mid-sized family business; ARAL Riemeier offers customers a broad range of fuel oil, diesel fuel, brand lubricants and petroleum logistics solutions. With three sites to manage, business owner, Daniel Riemeier, required a solution to increase the efficiency and effectiveness of cash handling at the point of sale.
For ARAL Riemeier, efficiency is key and manually counting cash is a source of frustration felt throughout the team. With a team focused on fast service and customer care, manual cash processing can slow down their service and drain resources. It also increases the security risk for team members carrying out the reconciliation.
Furthermore, ARAL Riemeier wants to minimise the financial burden of inaccuracies and discrepancies with cash handling. For Daniel Riemeier, who manages three busy sites with multiple tills, the cash counting process must be smooth, seamless and accurate. If there are discrepancies, it can cause significant problems for the business in the future.
To remove the risk of human error from the cash handling process, ARAL Riemeier chose the CounterCache intelligent (CCi) solution from Volumatic. With a CCi, the staff in the business are now able to deposit notes quickly and safely at the point of sale.
As a result, the team can continue to offer excellent customer service. However, they no longer have the time-consuming task of manually processing cash at the end of the day. Furthermore, the notes remain safe in a secure, tamper-evident pouch within the CCi. These CCi pouches make depositing money at the bank a fast and easy process.
In just a short time, CCi has already transformed the cash handling process for ARAL Riemeier. Employees now feel more comfortable handling cash and the risk of theft has dropped considerably. Cash handling overall has become significantly quicker, simpler and more secure. With a CCi from Volumatic, ARAL Riemeier has significantly optimised their processes; saving time and reducing losses.