Case Study:
Bucherer

Summary

Bucherer is one of Europe's biggest watch and jewellery retail chains for the most renown brands in the world. They offer their customers a distinctive selection of outstanding timepieces crafted by some of the best manufacturers. 

The Challenge

Customers making high-end purchases in cash was on a daily basis was becoming a challenge. Usually it would take two members of staff to reconcile at the end of the day. Plus, at the time of purchase, sometimes each note would need to be individually validated in front of their customers which was very time consuming.  

The Solution

After visiting RBTE for  a solution, they came across the FC50 which they believed could be the key to enabling them to count and validate their cash more quickly and efficiently. They opted for an initial 10 day trial, alongside alternative competitor friction note counter for comparison.

The Outcome

Within the trial period, Bucherer were able to identify that the competitor's friction note counter did not come close in comparison to the Volumatic offering. The FC50 meant that they were able to save a considerable amount of time counting and validating large amounts of cash. Staff members also commented that they found the FC50 easy to use. 

"Having trialled the FC50 alongside another machine, I am happy to say that the alternative product didn’t compare to Volumatic’s FC50"

Anit Ramji, Head of Audit & Loss Prevention

A key product in this Case Study was the FC50

Volumatic offer a comprehensive range of friction note counters from simple, low cost "piece counters" through to high specification, multi-pocket "value counters". This means...

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